Join Us

Customer Relations Executive

Duties & Responsibilities

• Establish and maintain a high level of customer satisfaction. Communicate to and work with the Sales Manager, Production Team and Technical team
• Handle customer’s phone-in enquiries efficiently and effectively and ensure the service quality toward customer satisfaction
• Visiting customers to provide product and service training
• Give advice and information to the customer via phone and e-mail communications
• To prepare a report or document upon customer request

Qualifications

• Bachelor’s degree in any fields
• Age not over 28 years
• Fresh graduates are welcome for this position
• Computer proficiency
• Good personality with service mind
• Good command of both written and spoken English
• Able to build and maintain relationships with customers
• Good interpersonal, presentation, communication & negotiation skills
• Strong analytical ability and able to prioritize issues for problem resolution

For immediate consideration, please send your application together with full resume, stating present and expected salaries, and a recent photograph via e-mail to [email protected] with e-mail subject specified as “Application for Customer Relations Executive”.